Returns & Exchanges
At Farm Girl, we take pride in the quality of our farm-fresh products and offer a satisfaction guarantee on all non-perishable items. If your order arrives damaged or fails to meet your expectations, please contact us within 14 days for a full refund or exchange.
Return Process
- 1.Contact Our Team
Email our customer support with your order number and photos of the product to initiate a return request.
- 2.Verification Process
Our quality control team will review your request within 48 hours to ensure it meets our freshness and safety standards.
- 3.Package Your Item
For non-perishable goods, place the item securely in its original packaging with the provided return shipping label.
- 4.Receive Your Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.